FREQUENTLY ASKED QUESTIONS
Do you take on new suppliers? Am I able to contact you with products that I think you would be interested in?
Yes, of course. Please contact me if you have a product that you think would be a goof fit for Eco-Sal. However, I will only be interested in plastic free products, including packaging.
When will my order arrive?
Royal Mail assures it's customers that parcels take around 1-3 days for 1st Class and 2-5 days for Second Class. Unfortunately, I cannot guarantee this. If you do not receive your parcel within a week, please contact me and I will do everything I can to sort the problem out for you.
How do I get in touch with you?
How do I return an item?
Do you offer a loyalty scheme?
Yes I do! I like to give something back to my loyaly customers as a thank you. Check out the 'Rewards' page in the footer to see how you can start earning!
Are your products cruelty free?
Yes definitely! All of the products I source for the shop are 100% cruelty free. I would not every support businesses that test on animals.
Are your products vegan
I try to source as many vegan friendly products as I can, but unfortunately not all are currently vegan. All vegan products have a black banner at the top of the image to say that they are vegan.
Do you ship internationally?
No I'm afraid I currently only ship to the UK and Channel Islands.
Can't find what you're looking for? Please head to the Contact Me page or drop me a message on the live chat.